Air Conditioning repair
Why Choose THERMA TECH INC ?
- Jim K.
Needed a service on our AC... Henry came out and apparently all was good. He changed one filter and left. Said no charge. He was maybe there 15 min. Honestly. He could have charged whatever amount and we would have paid it. Talk about honest.
Def Call THERMA Tech. a mom n pop honest operation!!!!
They showed up on time, found the problem quickly and had our heater up and running in less than a half hour. This was a 2nd diagnosis as another company looked at it 4 days earlier and said to not use it until they replaced a part that wasn't due to arrive until after Christmas. Being 53 degrees in the house we decided to get a second opinion and Therma tech came out within a few days of calling. Will definitely be contacting Therma Tech with any other problems or when it's time to replace our current unit. We would highly recommend using them from this experience.
I called to see if I could get a HVAC maintenance person to come out and they were booked a week out. Vickie who answered the phone took me through a list of questions to see if there was something I could do on my end to troubleshoot the problem. After she exhausted the list she asked me for my number and said she would call within an hour to see if there was anything she could do. She called me bach within 15 minutes and said she was able to get Henry (owner of co.) To come out within 2-3 hrs.. When Henry showed up he was wearing a mask and gloves. Henry asked me a few questions, went around the house into the basement to complete a diagnostic test. He discovered the issue, told me the cost for the part and told me I could get it cheaper and how much I would save. I told him to go ahead and fix our HVAC. Henry was very efficient (entire job 15 mins.), knowledgeable, and professional.
He also looked at the entire unit and reviewed some additional items, up to including the age of our HVAC, how long they last, and the cost of a replacement.
I highly recommend Therma Tech.
Once again, Henry was amazing. Our AC stopped working at the worst possible time, and within an hour of me calling and requesting someone to come out, Henry was here. He is very friendly and is very knowledgeable about what he is doing. I would highly recommend Henry to anyone who needs assistance with their heating/cooling!
Very professional staff, including the dispatcher, Vicky, and technician, Henry. The dispatcher was extremely friendly, and confirmed the appointment by both email and text a few days before the appointment . On they the morning of the appointment, the dispatcher had asked if they could arrive even earlier than expected, which was a good thing for my schedule. The technician, was extremely knowledgeable & honest. He fixed the problem in a matter of minutes, as well as explained why the furnace was malfunctioning. I would definitely use this company when it is time to actually replace my furnace. It is without reservation, that I would recommend this service company to others who need it
Can yelp please create a 10 star button!! Omg, let me just start by saying that just calling in and scheduling someone to come out was an ease. Vicky was on point with full all around best customer service ever, she tried to work with me on scheduling even though they were so booked up (I can see why!!). She was able to get someone out the very next day. Henry, came out right on time, and I kid you not, being the expert that Henry is, he was able to troubleshoot our issue in less than 5 minutes!! I came back out after turning on the AC unit, which wasn't blowing out cold air, and my husband was saying bye to Henry! You can't beat this kind of service! Booked mark for all my future AC/heater needs!! Thank you Vicky and Henry as I'm sitting here in my office room with cold air 🙂 !!!!!
Wow! Had a fantastic experience with Therma Tech. From the moment we called them, they were responsive, helpful, and speedy! Our a/c stopped working last night... Henry was here this morning, checked it out, diagnosed the issue and got it all fixed in one go. Very impressed and would highly recommend them. (In addition, the call out price was one of the most reasonable we found, and the cost of that gets deducted from the work that gets done!)
Giving a 5 star here because Henry saved us $10000 and potentially lost out on a huge sale, but has gained a customer for life. We were convinced that we needed to replace our entire AC unit due to a diagnosis from another HVAC repair company. We called Henry to get a second quote on a replacement and installation and he was able to come out right away. On arrival, Henry volunteered to take a look at the unit to see if there was anything he could do to fix it even though we only called him out for a quote. To our pleasant surprise, Henry was able to fix the unit and get it running again, relieving us of the need to spend $10000 on a new unit! Thank you again, Henry!
Henry, Vicky , Chris, An and the whole Therma Tech team of folks we worked with were all fantastic. Our air conditioning unit quit in the heat of August, just a few days before my step-father was scheduled to return to the house after having suffered a fairly serious stroke. The Therma Tech team rearranged their schedule/personnel to accommodate our special situation, and were able to identify the problem, help us decide what to do (fix the old unit or buy a new one), and get a new unit installed within about a week or so. The price Therma Tech charged for the new unit and installation was a great deal. Everyone we worked with from the Therma Tech team were kind and professional, and I can't thank them enough for helping to make my step-father's return to the house as comfortable as it could be. I highly recommend Therma Tech!
5 stars to Vicky and Henry! Our AC went out last night and they decided to be open today due to the heat on a Saturday. We had no cool air blowing, just room temp. Our capacitor needed to be replaced. We now have lovely cool air again! Very responsive! Seriously from call to fix was maybe 30 min max. Many, many thanks!
My furnace stop working and I called Therma based on the review. I am an engineer too. I am willing to pay for the expertise I do not obtain but really dislike any drama happening. I would say they are really professional. The technician comes in the do some testing step by step and my furnace is working in 10 minutes. That is what truly engineering is !
I definitely recommend Therma and will call them if anything happen in the future
These guys are simply amazing. I had problems with my AC and called this place. Vicky answered and was very helpful. She made an appointment and technician Henry showed up on time diagnosed the problem and fixed it promptly. Thanks guys. I highly recommend this place for any such issues.
had AC installed, two ducts added and the old furnace replaced in a house built in 1907. this outfit is unusually good! they stand behind their work. nailed the city inspection/permit first go round. Thank you, Henry, Vicky, and crew.
The good, the bad and the great in using YELP and Therma Tech: I don't have furnace problems very often, therefore when I do, I go to YELP to search for possible contractors. I like to select possible contractors who have a 4 to 5 star rating and also contractors who will provide a "free estimate" for my job. However, what I learned is that just because a YELP contractor has a high star rating and is willing to provide a free estimate does NOT guarantee a fair price for my job. My first YELP 5 star contractor arrived at my home on time, and gave me 3 free estimates between $1,300 and and $4,500 to repair my furnace. [Tip 1: after getting the estimates, always ask about how long will it take to do the job?] In this case. the contractor said it would take between 30 minutes to 1 hour. [Tip 2: does it seem reasonable to pay $1,400 for 30 minutes of work and replacing only 2 inexpensive parts, a capacitor and motor?] Time to call Therma Tech who does not give a free estimate but was willing to give me 2 quotes over the phone and apply the cost of estimate if they came to my home to do the work. I gave Henry a description of the problem over the phone and he gave me his opinion and estimate for replacing each of the two parts that could be causing the problem. [Tip 3: Be prepared to explain what is the situation with you furnace. Don't just say it is broken!] Henry identified the two parts and gave me an estimate on the phone for each part. His estimates were LESS than 75% of the quotes received from the first contractor! I gave the go ahead and Henry showed up in 20 minutes, inspected my furnace, and gave me a revised quote that was $200 LESS than what he had quoted on the phone! I gratefully accepted; furnace was operational in less than 15 minutes and Henry was ready to go home. I had a big smile on my face when I gave a check to Henry for less than $200 and I once again had a warm home. [Tip 3: be willing to spend some time and effort to get more than only 1 quote especially if the first quote seems unreasonable to you.] Needless to say, I highly recommend Henry and Therma Tech; in fact my son will be calling him next week to check their furnace. What a happy ending to Thanksgiving, hope you enjoy my story, Joe.
Henry came out for servicing our AC. He checked and told us that only the filter needed changing. He changed the filter but didnt charge us anything for it even though we wanted to pay for the service. Really impressed !!
When our heating stopped working in December, I called several HVAC repair companies. Most did not call us back, and many of them did not have availability for several weeks. Therma Tech was the exception. Therma Tech responded quickly, and was able to come out that same day! They were prompt, professional, competitively priced, and fixed our issue quickly. We will definitely be using them again. Thank you!